
Amazon AWS Online Assessment
A career at Amazon Web Services (AWS) is more than just the work you do—it's about thriving in a place that values your unique skills and perspectives. AWS fosters an inclusive culture where diverse opinions are welcomed, and offers hybrid schedules that prioritize your life. Therefore, landing a job at Amazon AWS is extremely competitive. The first hurdle to get the job you want is passing the Amazon AWS Assessment Test. We will walk you through what to expect on the Amazon Test, and provide you with sample AWS Assessment questions and answers.
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What Is the Amazon AWS Online Assessment Test?
The Amazon AWS online assessment is an assessment tool administered after the initial application stage for all positions at Amazon Web Services (AWS). The test takes about 2 hours to complete and is crucial for advancing in the hiring process. The AWS assessment comprises several sections, each with its own focus:
Amazon Work Simulation
This section is a complex work scenario test that simulates an Amazon employee’s day. You'll face four real-life scenarios, like resolving a customer’s server failure, where you must rank or rate possible solutions and communication strategies. This test evaluates both your technical and interpersonal skills, showing Amazon how you handle professional dilemmas under pressure and how well you align with their work culture and values. You will have approximately 50 minutes to finish this part.
Amazon Work Style Survey
This assessment is a personality test which evaluates your alignment with Amazon’s 16 Leadership Principles. The test takes about ten minutes to complete. It typically includes questions about your preferred work style, problem-solving approaches, and how you handle various work scenarios. Amazon takes its Leadership Principles seriously, and they are central to the company’s work culture and personality assessments. Reviewing these principles can significantly improve your performance.
Working With Customers Simulation
This assessment is meant for positions which involve working with customers such as; Solution Architect and Technical Account Manager (TAM) roles. This 15-minute section includes scenario-based questions in the form of emails from your Team Lead, AWS customers, and co-workers. You'll rate the effectiveness of various responses on a scale from Ineffective to Highly effective.
Work Preferences & Skills
This assessment is mainly used for Solutions Architects and Technical Account Managers (TAMs.) This section includes two types of questions: an Interests & Proficiency Questionnaire, where you'll rate your skills and preferences in different AWS areas, and Technical Questions that assess your knowledge in key topics. It can be completed in approximately ten minutes.
Technical Knowledge Test
This assessment assesses technical proficiency primarily for roles like Support Engineers or Associates. This section of the Amazon Web Services assessment is the most technically demanding, requiring substantial professional experience. You'll answer 24 multiple-choice questions that test your knowledge of servers and connectivity, covering topics like IPs, FTP issues, UNIX commands, firewalls, response codes, Linux, DNS queries, and application layer protocols. You should allocate approximately 45 minutes to finish this section.
Let's review some AWS Technical Assessment Questions and Answers.
Sample AWS Assessment Test Questions and Answers
AWS Amazon Work Simulation Sample Question
You are a Cloud Engineer at AWS. A customer has reported that their application is experiencing intermittent connectivity issues with their EC2 instances. They mention that the problem started after a recent update to their security group rules. You have access to the AWS Management Console.
What steps should you take to diagnose and resolve this issue?
- Review the customer's EC2 instance logs and check for error messages related to connectivity.
- Verify the security group rules associated with the EC2 instances to ensure they allow the required inbound and outbound traffic.
- Increase the instance size to handle the increased load, assuming it's a performance issue.
- Restart the affected EC2 instances to see if that resolves the connectivity issue.
Answer
B. Verify the security group rules associated with the EC2 instances to ensure they allow the required inbound and outbound traffic.
The issue likely stems from the recent update to the security group rules. Security groups act as virtual firewalls controlling traffic to and from EC2 instances. If the rules were changed, they might be blocking necessary traffic, causing connectivity problems.
- Option A (Review logs) might be useful but does not directly address the recent change in security groups.
- Option C (Increase instance size) is a reactive approach and might not solve the issue if it's related to network configuration rather than performance.
- Option D (Restart instances) is unlikely to resolve issues related to configuration changes, like security group rules.
Verifying and correcting the security group rules ensures that the EC2 instances can communicate as intended, addressing the root cause of the connectivity issue.
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AWS Amazon Work Style Sample Question
In the Amazon Work Style Test you need to choose the statement that best represents your work style. Take a look at the sample below.
1. I prefer to take on new challenges and expand my skill set.
2. I prefer to work within the scope of my existing expertise and avoid stepping outside my comfort zone.
- Most like me (A)
- More like me (A)
- Most like me (B)
- More like me (B)
Answer
1. Most like me (A).
The Leadership Principle to consider here is "Learn and Be Curious": "Leaders are never done learning and always seek to improve themselves. They are curious about new possibilities and act to explore them."
In line with this principle, choosing "Most like me (A)" reflects a preference for taking on new challenges and expanding your skillset. This shows that you are eager to learn and grow, which aligns with Amazon's value of continuous improvement and curiosity.
Choosing "More like me (A)" would indicate a preference for sticking to what you know, which may not align as well with the principle of seeking new opportunities and learning.
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AWS Amazon Working With Customers Simulation Sample Question
You receive an email from a customer who is experiencing slow performance with their AWS RDS database instance. They mention that the performance issues started after they increased the instance size to handle more traffic. The customer is frustrated and has asked for your help to resolve the issue.
Customer Email:
Hi Support,
We recently upgraded our RDS instance to a larger size to manage increased traffic, but we're still experiencing slow performance. We need immediate assistance to resolve this issue. Can you please help us understand what might be wrong and how to fix it?
Thank you,
Bob
- Check the instance size and suggest scaling up further, as it might still be under-provisioned.
- Review the RDS instance performance metrics and identify any bottlenecks or issues, such as high CPU utilization, memory usage, or I/O wait times.
- Advise the customer to restart the RDS instance to see if that resolves the performance issue.
- Inform the customer that performance issues are expected with larger instance sizes and recommend reducing the traffic volume to mitigate the issue.
Answer
B. Review the RDS instance performance metrics and identify any bottlenecks or issues, such as high CPU utilization, memory usage, or I/O wait times.
Option B is the best approach because it involves diagnosing the root cause of the performance issue. By reviewing performance metrics, you can identify specific problems such as high CPU utilization, memory constraints, or I/O bottlenecks, which can help determine the right solution.
- Option A (Scaling up further) might not be necessary or effective without understanding the actual cause of the performance issue.
- Option C (Restarting the instance) is unlikely to resolve performance problems related to configuration or resource limitations.
- Option D (Reducing traffic volume) does not address the underlying problem and may not be a feasible or desirable solution for the customer.
By investigating the performance metrics, you can provide a more accurate and effective solution to the customer's issue, ensuring that their RDS instance operates efficiently.
Practice Amazon Assessment Test Questions for Customer Service.
Amazon Work Preferences & Skills: Sample Interests and Proficiency Test Question

In this question type, it's important to be honest about your skills and experience. Keep in mind that Amazon doesn't expect you or other candidates to be experts in every area.
Amazon Work Preferences & Skills: Sample Technical Test Question 1

Answer
B. Linux, Apache, MySQL, and PHP
A LAMP stack is used for web hosting and applications, consisting of Linux, Apache, MySQL, and PHP. All components are open source and free to use.
Amazon Work Preferences & Skills: Sample Technical Test Question 2

Answer
A. /28
A /28 subnet provides the minimum number of usable IP addresses needed to support seven virtual machines.
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Sample AWS Amazon Technical Knowledge Test Question

Answer
C. ip route
The ip route command shows the details of IP and kernel routing table entries in Linux.
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Amazon AWS Online Assessment FAQs
What Is Amazon AWS?
Amazon Web Services (AWS) is a comprehensive cloud computing platform provided by Amazon. It offers a wide range of services, including computing power, storage, databases, networking, machine learning, analytics, and more, allowing businesses and developers to build, deploy, and manage applications and services in the cloud.
What Are Job Positions that Require the Amazon AWS Online Assessment?
The AWS Amazon Online Assessment Test is commonly used for technical roles requiring cloud computing expertise and AWS proficiency. Positions that may require this amazon job assessment include:
- AWS Solutions Architect: Design scalable, secure cloud solutions using AWS services.
- AWS Cloud Engineer: Implement and maintain cloud infrastructure, manage security, and optimize performance.
- AWS DevOps Engineer: Automate development and deployment processes using AWS tools and services.
- AWS SysOps Administrator: Manage and monitor AWS resources to ensure system stability and security.
- AWS Developer: Build and deploy applications on AWS infrastructure using AWS SDKs and services.
- AWS Technical Account Manager (TAM): A TAM focuses on providing technical guidance and support to AWS customers, ensuring they maximize their use of AWS services.
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What Are the Skills measured on the AWS Amazon Online Assessment?
The Amazon AWS assessment evaluates both technical and behavioral skills crucial for cloud computing roles and AWS solutions. Candidates are tested on their understanding of AWS services, cloud architecture, Infrastructure as Code (IaC), and security practices. The assessment also gauges proficiency in monitoring, high availability, networking, and automation. Problem-solving and troubleshooting abilities are essential, alongside soft skills like communication, teamwork, and customer focus. Those who demonstrate a strong grasp of AWS services, architectural best practices, and operational standards are more likely to excel in the assessment and AWS roles.
Practice AWS Online Assessment Solution Architect Test Questions.
What Are Some Work Simulation Topics for an AWS Position?
Here are some Amazon Assessment Work Simulation Topics you might be presented with:
Troubleshooting AWS Infrastructure Issues
- Common Issues: EC2 connectivity problems, high latency, resource constraints, S3 access issues, data consistency problems, RDS connection timeouts, slow queries, and backup failures.
- Troubleshooting Techniques: Using CloudWatch for monitoring, AWS Trusted Advisor and AWS Config for compliance checks, and AWS Support for complex issue resolution.
Designing Cloud Solutions
- Solution Design: Gathering requirements, translating business needs into technical solutions, selecting AWS services, and designing cost-effective, scalable architectures. Includes implementing CI/CD pipelines with CodePipeline, CodeBuild, and CodeDeploy.
- Architecture Patterns: Designing multi-tier applications, event-driven architectures, data lakes, and integrating hybrid cloud with AWS Direct Connect.
Practice Amazon Cloud Support Associate Online Assessment Questions.
What Are Some Topics on the Working With Customers Simulation Test?
Expect to face the following topics on the Managing Customer Queries and Issues Test:
- Customer Interaction: Handling inquiries, offering technical guidance, and resolving issues with empathy, clear communication, and a customer-focused approach.
- Technical Support: Managing common scenarios like billing issues, service limits, and account management while providing best practices for security, cost optimization, and performance improvements
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What Are Some Topics on the Technical Knowledge Test?
The AWS Technical Questions Test covers key areas like:
- Core AWS Services:
- EC2: Instance types, pricing, launching, and managing instances, ELB, Auto Scaling, troubleshooting.
- S3: Bucket management, storage classes, access controls, versioning, cross-region replication.
- RDS: Managing instances, Multi-AZ deployments, backups, performance tuning.
- Lambda: Writing and deploying functions, integration with AWS services, event-driven architecture.
- Networking:
- VPC: Designing VPCs, configuring gateways, VPC peering, security groups.
- DNS and Route 53: Managing DNS records, configuring health checks, global traffic management.
- Security:
- IAM: Managing users, roles, policies, implementing least privilege access.
- Encryption and Key Management: AWS KMS, CloudHSM, data encryption, key rotation.
- Databases:
- DynamoDB: Table management, performance optimization, DynamoDB streams.
- Other Services: Overview of Redshift, ElastiCache, Neptune.
- Architectural Best Practices:
- Well-Architected Framework: Designing scalable, resilient architectures, disaster recovery.
- Microservices and Serverless: Designing with ECS, EKS, Lambda, API Gateway best practices.
Sample Amazon Assessment Answers.
How Will I Know If I Fail the AWS Online Assessment?
You'll usually receive an email notification if Amazon proceeds with your application. You can also check your status anytime through the Amazon application portal. The AWS assessment is a highly technical and competitive exam. We suggest practicing in advance because if you fail you will not be able to proceed with the hiring process.
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Where Are Amazon Assesment Tests Taken?
Amazon assessments are generally taken online, unless they are part of a hiring event or on-site interview. Ensure you are in a quiet, distraction-free environment with a reliable internet connection. Follow all instructions carefully, including any deadlines, as extensions are not available.
How Can I Prepare for the AWS Online Test?
Preparing for the AWS Amazon Writing Assessment is essential. To prepare for the AWS Online Assessment, review core AWS services like EC2, S3, and RDS, and understand cloud architecture, security, and IaC tools such as AWS CloudFormation. Practice with monitoring tools like CloudWatch, learn networking concepts, and get comfortable with scripting and automation. Take an AWS Amazon Assessment Practice Test to familiarize yourself with the format and time constraints.
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Amazon AWS Hiring Process Overview
1. Online Appliation
Start by visiting the AWS careers page to find the right job for you. Search by location, job category, or keywords. Once you find a role that interests you, click "Apply Now." You'll need to create a profile or log in if you already have one.
2. Assessments
The AWS Technical Assessment evaluates key characteristics needed for success in a role, ensuring a consistent and fair process. Every role will require different assessment The two common assessment taken by all potential candidates include:
- Amazon Work Style Assessment: Focuses on Amazon's Leadership Principles, usually takes 10-20 minutes.
- Amazon Job Simulation Assessment: Involves completing virtual tasks related to the job, typically taking 20-60 minutes.
3. Amazon Phone Interview
This interview covers your experience, focusing on past challenges and how you handled them. Provide structured answers with metrics or data where applicable. AWS emphasizes behavior-based questions rather than brain teasers. Expect feedback within two business days.
4. In-Person Interview or Virtual Interview
Bar Raiser Interviews are conducted in person or virtually and include a series of discussions with experts, future colleagues, and a bar raiser who ensures fairness and long-term vision. Prepare by reviewing your experiences in relation to the Amazon Leadership Principles, and use the STAR method to present your examples. We recommend reviewing bar raiser interview questions.
Practice today with these AWS Amazon Assessment Test Answers.